Privacy Policy
At Explicgow, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
We collect two types of information from users of our website:
Personal Information
When you make a purchase or sign up for our newsletter, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Shipping Address
- Payment Information (credit/debit card details, PayPal, etc.)
- Billing Address
- Order Details
Non-Personal Information
We also collect non-personal information automatically as you interact with our website. This may include:
- IP Address
- Browser Type
- Device Information
- Location Data
- Cookies and Usage Data (see Cookies Policy below)
2. How We Use Your Information
We use the information we collect from you in the following ways:
- Processing Orders: To fulfill and manage your orders, process payments, and provide shipping and customer service.
- Personalization: To personalize your shopping experience and improve our website functionality based on your preferences and usage.
- Marketing: To send you promotional emails and updates about new products, special offers, and other news related to Explicgow. You can opt-out at any time.
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues you might have with our products or services.
- Analytics and Improvements: To analyze usage patterns and improve our website, products, and services.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist in processing payments, delivering products, providing customer support, or performing other essential services.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our website. Cookies are small files that are placed on your device to track your usage and preferences.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement a variety of security measures to ensure that your personal information is kept safe. All sensitive data, including payment information, is encrypted using Secure Socket Layer (SSL) technology to protect it from unauthorized access.
While we take reasonable steps to secure your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal data.
6. Your Rights and Choices
You have the right to access, update, or delete the personal information we have collected about you. You also have the right to object to the processing of your data or withdraw consent for marketing communications at any time.
To exercise these rights or if you have any questions about your personal information, please contact us at support@explicgow.com.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of third-party websites.
9. Children's Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
support@explicgow.com
This Privacy Policy is designed to inform customers about how their data is handled and provide transparency regarding data usage and security.
